Terms of Use

This website is owned and operated by Uganda Water and Sanitation Network (UWASNET). This website is for general and informative purposes only.

By accessing this website (www.uwasnet.org), including any features made available on the website, you acknowledge and accept these Terms of Use and all of the terms and conditions contained herein.

By using this website, you acknowledge and accept the website’s Privacy Policy found at https://www.uwasnet.org/privacy-policy/, and consent to the collection and use of your data in accordance with such Privacy Policy.

UWASNET reserves the right in its sole discretion to modify, limit, suspend or discontinue the content, features or the website in any respect without notice and without obligation or liability to you. UWASNET shall have no obligation to take the needs of any user into consideration in connection therewith.

Any modifications of the Terms of Use will be effective immediately upon posting of the revisions on the website. Your continued use of the website constitutes your agreement to the Terms of Use.


UWASNET grants permission to users to visit this website site and to download and copy information, documents and materials from the website for the user’s personal, informational and non-commercial use, without any right to resell or redistribute them or to compile or create derivative works there from. For any other than personal use, UWASNET must give prior written permission, and full citation to the source has to be given.

UWASNET accepts no responsibility or liability for the completeness, accuracy or reliability of any information contained in or downloaded from this website. You are advised to verify the accuracy of any information on the website before relying on it and any reliance you place on it is done at your own risk.

All materials published on this website, including the UWASNET logo, and all designs, text, graphics, photographs, illustrations, images, audio and video clips, data, sound files, other files and the selection and arrangement thereof are owned by or licensed to UWASNET and are protected by copyright, trademark and other intellectual property rights under the law. You may not use a UWASNET logo or other proprietary graphic of UWASNET to link to this website without the express written permission of UWASNET.

Third-party copyright

UWASNET has made reasonable effort to locate, contact and acknowledge copyright owners of texts on the website. If you believe that any copyright owner is not properly identified or acknowledged, please contact us on ngocoord@uwasnet.org so that any necessary corrections can be made.

Third-party web sites

This website contains links and references to other related, but external websites and resources, including those of UWASNET’s affiliated entities. These links are not under the control of UWASNET and UWASNET is not responsible for the content of any of the linked sites. UWASNET is not responsible for the data protection and privacy practices of these websites. Any concerns regarding any external link should be directed to the website administrator or webmaster of such external site(s). UWASNET provides these links only as a convenience to its website users and the inclusion of a link or reference does not imply the affiliation, endorsement or adoption of the linked site by UWASNET.


Use of this website including reviews, comments, communications and other content

By using this website, you agree that you are solely responsible for your conduct while on this website. You may submit comments and provide other content as long as the content is not obscene, illegal, threatening, defamatory or otherwise objectionable and as long as the content does not invade the privacy or infringe the intellectual property of a third party. Further, such content may not contain software viruses, mass mailings or chain letters. In addition, no advertisements or promotions of a commercial nature for products or services are permitted on this website.

By submitting information, you also represent and warrant that the content is accurate; you own or have permission to use the content that you submit; and that use of the content will not cause injury to any person or entity. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of the information.

By submitting information, you grant UWASNET a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to reproduce, use, modify, publish, adapt, translate, create derivative works from, distribute, and display such content throughout the world in any media.

UWASNET may, in its sole discretion, terminate or suspend your access to all or part of this website for any reason, including, without limitation, breach of these Terms of Use.


This website may contain information, content, and materials of various information providers and content providers. This is provided on an “as is’ basis without warranties of any kind. UWASNET does not represent or endorse the accuracy or reliability of any information, content, materials or other data provided by any information provider or content provider, or any user of this website or other person or entity. Reliance upon any such information, content, materials, or other data shall be at your own risk.

Neither UWASNET nor its affiliates, employees, directors and members shall be liable to any user or anyone else for any completeness, error, defect, deletion, inaccuracy, omission, timeliness, communication line failure, defect, failure of performance interruption, viruses, alteration of or use of any information, content, materials herein, regardless of cause, for any damages resulting there from.

As a condition of use of this website, the user agrees to indemnify UWASNET and its affiliates from and against any and all actions, claims, costs (including legal costs), damages, expenses, losses and liabilities arising out of the user’s use or inability of use of this site, including without limitation any claims alleging facts that if true would constitute a breach by the user of this site policy. If the user is dissatisfied with any information, content or material on this website or with the policy on use of this website, the user may discontinue using this website.

Online Payments

The following terms and conditions apply to the user who uses the online services provided for the annual subscription payment/registration fees made to UWASNET. By authorizing any payment to UWASNET through the online payment service option on this website, it would be treated as an acceptance to these terms and conditions.

Payment Options

You may use the Service for the purpose of making payments to UWASNET only if you are an eligible organization that is interested in joining or remaining a member at UWASNET by paying the registration fees and/or annual subscription fees.


You may use the online payment service for the purpose of making an annual subscription fee payment to UWASNET via MoMo Pay or online credit card transaction, provided that you do not (i) in any way damage or disrupt the service and/or the operation of the service and (ii) use the service for any unauthorized or unlawful purpose.


UWASNET reserves the right to suspend, amend or cancel the online payment service at any time either temporarily or permanently.

Payment Process

UWASNET is not directly involved in the online payment but through a third-party service provider.

Registration and annual subscription fee payments using the online service may be made only using only MoMo Pay, Visa or MasterCard credit cards.

All payments are to be in two currencies namely; Uganda Shillings (UGX) and United States Dollars (USD). UWASNET does not accept part payments, all payments must be paid in full.

Upon completing a transaction using the online payment service, you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. UWASNET has no liability for transactions which are incorrect as a result of inaccurate data entry in the course of the use of the service or for loss of data or information caused by factors beyond UWASNET’s control.

Once payment has been received, you will receive a confirmation email by the third party service provider.

The credit card or MoMo pay information supplied at the time of using the service is processed by the payment gateway of the service provider and is not supplied to UWASNET. It is the sole responsibility of the user of the service to ensure that the information entered in the relevant fields is correct. It is recommended that you take and retain a copy of the transaction for record keeping purposes.


Before using the online payment service, it is recommended that you shall make necessary enquiry about the charges or fees payable against the Credit/Debit card used from Credit Card or the Debit Card service provider i.e. the respective Bank.

UWASNET may refund your payment or part of your payment in accordance with the section below (“Refunds”). Where there has been a refund by UWASNET, we will deduct the merchant service fee payable from the refunded amount due.


Once a payment has been made it cannot be cancelled. We do not accept any responsibility for refusal or reversal of payments, which shall be a matter between you and your credit card issuer or MoMo Pay.

Requests for refunds must be made in writing together with proof that you have paid more than the outstanding amount owed on the account. Requests for refunds must be sent to ngocoord@uwasnet.org.

Refunds, if applicable, at the discretion of UWASNET, will only be made to the debit/credit card or MoMo Pay account used for the original transaction.

Disclaimer and Limitation of liability

By using the online payment services of this website,

  1. You agree that the debit/credit card or MoMo Pay account details provided for use of the aforesaid service(s) are correct and accurate and you shall not use a Debit/ credit card or MoMo Pay account, that is not lawfully owned by you or the use of which is not authorized by the lawful owner thereof.
  2. You are responsible to ensure that sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment.
  • You agree, understand and confirm that your personal data including without limitation details relating to debit card/ credit card/net banking transmitted over the internet may be susceptible to misuse, hacking, theft and/ or fraud and that UWASNET or the Payment Service Provider(s) have no control over such matters.
  1. You agree that UWASNET or any of its employees will not be held liable by you for any loss or damages arising from your use of, or reliance upon the information contained on this website, or any failure to comply with these Terms where such failure is due to circumstance beyond UWASNET’s reasonable control.

Payments using the online service are made through a secure third-party website. UWASNET will use all reasonable endeavors to prevent unauthorized access to your personal Information. However, UWASNET will not be liable for any direct or indirect damage or loss whatsoever for any interception and/or ‘hacking’ of any data or other unauthorized access to information provided by you for the purposes of using the online payment service.

UWASNET does not warrant or guarantee that the online payment service and/or your use of the service will be error-free, immediate, virus free and/or continuously available or that the information provided through the service will be complete, accurate and/or up to date.

To the extent permitted by law, UWASNET does not accept liability for any damage, loss, costs (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by you from the use of the online payment service. If, for any reason, UWASNET is found to be liable to you for any damage or loss which arises as a result of your use of the online payment service, UWASNET’s liability will not in any event exceed the amount of the transaction which formed the basis of the damage.

No warranty, representation or guarantee, express or implied, is given by the UWASNET in respect of the operation of the online payment service.


If you have a question regarding the use of the website, please direct questions or comments about the website or its contents to ngocoord@uwasnet.org.

This website is governed by Ugandan law and EU privacy regulations(?).

The Terms of Use have been updated on 12th August 2020.